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HOME : ON-SITE SUPPORT

FEBACS works not only with SCREEN-made equipment but offers comprehensive service on all makes of devices.

  1. FEBACS offers its customers our proprietary design capabilities and field service skills.
  2. FEBACS carries out support as reinforcement activities to our customers' own employees, and thus frees up time for customers to concentrate more on their core business.
  3. FEBACS carries out comprehensive support and education for all our own locally-residing employees.
  4. FEBACS implements solutions for improving our customers' yields by enhancing equipment operating rates, shortening tact time, and offering better processing technology, all at low cost.

There are various ways to delivery “On-Site Support”... and FEBACS offers the optimum design to suit each customer.

Want to fully consign your maintenance business in order to implement more effective use of your personnel?
Talk to FEBACS... Naturally, we can also simply answer questions you might have about detailed condition settings for specific equipment groups and specific processes, etc.

Want to shorten downtime as much as possible even if the issue involves a fixed period of time, graveyard shift only, long-term consecutive holidays, or for important strategic periods?
Talk to FEBACS... We can arrange an appropriate price specifically because these are fixed periods.

Want to secure workers strictly for the systematic work required during overhauls, regular maintenance, and preventive maintenance, etc.?
Talk to FEBACS... We can dispatch engineers to fit your specific needs.

Want to recover from trouble quickly for a production line that runs 365 days a year, 24 hours a day without rest?
Talk to FEBACS... We can, for example, establish a satellite office and offer support with any number of staff. Whatever the needs, we'll construct the optimal organization.

Advantages to the customer

  1. FEBACS technology supports not only SCREEN brand equipment but also those of other manufacturers.
  2. Because FEBACS can handle other manufacturers' equipment as well as those from SCREEN, we support our customers' employees and answer expectations regardless of the equipment.
  3. FEBACS responds not only to trouble; we also propose total systems for parts manufacture, processing technology consultation, and yield improvement.
  4. FEBACS staff substitute during busy times for our customers' employees. Those employees can then carry out overall management, leading to better productivity.
  5. FEBACS backs up staff vacancies and training for our customers.
ON-SITE SUPPORT


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